Verizon not sending Return label

ranjith213

Hi , I called Verizon customer service more than 10 times since 4 months to send me return label , but still now I haven’t received. And surprisingly they charged me more than 200 dollars for not return fee for that router . I don’t know what I need do , how I can return this device and get my refund.

Verizon_Support

@ranjith213
wrote: Hi , I called Verizon customer service more than 10 times since 4 months to send me return label , but still now I haven’t received.

Thank you for reaching out to us here and we are concerned to learn about your ongoing issues with receiving a return kit as well as the charges on your bill. We will be reaching out to you in Private Message to gather some account specific details to assist further.

-Andi