Target Gift Card or Chromebook offer

Mfautt

I have been trying to redeem my offer and have until the 26th to do so, however when i go to the offers box of the boxes are grey and do not have the option to select. I have spent 2 hrs today alone on the phone with customer support and have gotten no resolution other than to keep refreshing my page and that i have until the 26th to redeem it. Can someone please provide me some help.

Verizon_Support

Mfautt, we're so sorry to hear that you're having trouble redeeming your Target Gift Card or Chromebook offer. We want to make sure that we provide the account support you need. Please tell us, are you signed in as account owner or manager when attempting to redeem? Do you experience the same issue using the site vs the My Verizon app?

~Izzy