Blocking functions

hassel04

I have a Note 9, not connected nor used for calling. I kept it for accessing the internet or using Smart View mirror function to connect to my Samsung TV. Now I can't swipe down to reach any selections. Verizon seems to not allow me to use the Note 9.

Verizon_Support

Oh, no! We are stunned to see you in this phone issues. Verizon is here to help.

When did the issue start? Did it ever work? What recent changes have you made? Aside from this issue, any other problems?

~Gilbert