I was trying to buy a new iPhone through Apple.com and got the following message "We’re sorry. We can’t find your account information with Verizon. Please verify your Wireless Number and try again." Apple says it's a Verizon issue.
I've chatted online and over the phone with Verizon and they are saying my account is okay, but when I view my account at Verizon's website is says "Your account is inactive because you have missed a payment. You need to fund all lines on your account to reactivate your service."
This is ridiculous because my balance is $0 and I'm set up with auto pay. This is probably why the verification process on Apple.com is failing but no one seems to know how to fix it.
