How to keep a record of all interactions on work phone, internal and with clients?

appleuser4321

I have been appointed to implement a solution to keep a record of all interactions, texts and calls, on the work phones provided by the company to employees in field/remote. All devices are Apple. I have looked into Apple Business Manager and different MDMs', had a few demos as well. But they all are limited to app restriction only. They say they cannot monitor texts and calls. Is that something our company can partner with Verizon for? Who would be the contact/department to reach out for Verizon B2B solutions?

Verizon_Support

Hello, we know it'important to get the help you need for your business account! You can reach out directly by calling 800-922-0204 or *611 from your Verizon cell phone. Or as another option, click here: https://www.verizon.com/business/ to view our business resources and contact info to call/chat.

-Lauren