S24 misorder

Pamieg1960

Status of s24 needs to be removed from my account. I have an s21. Which is ***** imei I never owned s24. I am using my s21 until this is all resolved and I can order my ultra s24 S24 was never opened, sent by mistake by Verizon Return # ***** authorized by Verizon. It is in your warehouse!!!!! Pamela

Verizon_Support

Hello, Pamieg1960. My apologies to hear of this issue but thank you so much for the info you have presented. I do see it has been a few days since you posted this. Please let us know if you are still in need of assistance.

-Natasha