On Sep 26 I ordered an upgrade for my iPhone 14 Pro Max. I ordered the 16 Pro Max .
I paid $110.00. It was scheduled to Ship on Oct 18th .
It did not Ship. It's showing as "Backordered". It is widely available.
I've called chatted with and called Verizon 3 times and every person was unable to cancel the order, or ship the phone. I am unable to Cancel the order on the Website.
This is maddening. I've wasted hours on this.
