Good afternoon,
I have had Verizon Fios for a couple years now. The internet connection and speed had been great for streaming and gaming so far. However, I work from home on a Cisco VPN and I have been experiencing daily, brief disconnections. Generally, they last for around 15 seconds, i get a notification on my work laptop advising that the VPN has disconnected and then immediately see my internet icon disconnect. During this 15 second window I have no connectivity to anything on the PC. This is happening around 5-10 times a day and is creating issues with my employment.
I noted the time today that this happened and checked my network logs for more insight. However, I am not savy with this information. I am looking for some help in resolving and preventing these network disruptions. Any help is greatly appreciated. Here are two of the logs from today.
2024 Dec 16 15:02:05
arc_cloud
notice
[CLOUD.5][ADV] Internet is back!
2024 Dec 16 15:02:05
arc_cloud
info
[CLOUD.6][ADV] ping WAN & cloud test link .. OK
2024 Dec 16 15:01:47
arc_cloud
info
[CLOUD.6][ADV] ping WAN OK, then check cloud test link.
2024 Dec 16 15:01:47
arc_cloud
notice
[CLOUD.5][ADV] We Re-check Internet!
2024 Dec 16 15:01:47
arc_cloud
err
[CLOUD.3][ADV] curl_easy_perform() failed:(28) Error.
2024 Dec 16 14:17:09
arc_cloud
notice
[CLOUD.5][ADV] Internet is back!
2024 Dec 16 14:17:09
arc_cloud
info
[CLOUD.6][ADV] ping WAN & cloud test link .. OK
2024 Dec 16 14:16:50
arc_acsd
info
[WIFI.6][ADV] ifname wifi1 action_type 2 select best channel 1
2024 Dec 16 14:16:50
arc_acsd
info
[WIFI.6][ADV] ifname wifi1 insert background scan to database
2024 Dec 16 14:16:50
arc_acsd
info
[WIFI.6][ADV] ifname ath1 insert AP list to database
2024 Dec 16 14:16:40
arc_cloud
info
[CLOUD.6][ADV] ping WAN OK, then check cloud test link.
2024 Dec 16 14:16:40
arc_cloud
notice
[CLOUD.5][ADV] We Re-check Internet!
2024 Dec 16 14:16:40
arc_cloud
err
[CLOUD.3][ADV] curl_easy_perform() failed:(28) Error.
