Express pickup issue

mjb111700

I submitted a new phone order yesterday at 5:00pm and the app still says “processing order”

I called the store and they said it doesn’t show the order, but then they said I see the order but not in the correct place to fulfill it.

So now here I am almost 24hrs later and still no phone while using express pickup

not sure what to do

Tuncerpirim

I just have the same issue. I did the order on the 28th and they charged me $180. I tried to get an information about this but noone can answer. I tried on the texting aince its easier right, wrong. One of the 6-7 reps (they kept running away) the store denied the order because it was a 3rd party store but infact its a verizon company store. I tried to cancel the order yet i cant even do that for some reason. Im going to dispute the charge and to report it to ftc and bbb.