Child Item

Site Totals

61396 Questions Answered 269 Categories

Apple one perk “action needed”

I already linked apple one to my Apple ID, but my Verizon account says my apple one perk still requires action. When I click it, it sends me a link, and when I click the link, it says it is already registered to my Apple ID. I am not sure why the Verizon app says it still needs action to use the apple one perk

Comments

Verizon_Support

Hello there, sorry you're encountering this issue. I'm happy to review your account and see what may be causing this. I'll send you a Private Note to get started!

-Christy

Verizon_Support

Support is here to help when you are ready. Just respond here when you are available to partner on the Apple One issue, and we can get started.

-Meg

RobO_123

Have same Apple One issue

Verizon_Support

Hi RobO_123,

We want to make sure that you're able to enjoy your Apple One perk as promised! I'll be sending a Private Message shortly to collect more details.

-Necia

StewNeville

It seems this has been an ongoing issue with Verizon for quite some time. Here I am on January 31, 2025, and they still haven’t found a solution.

From what I’ve gathered, the issue specifically affects customers who have previously had Apple-related perks through Verizon. Something in their system is causing it to get stuck, and their so-called “technical support” has been completely ineffective in resolving it. What they actually need is a systems engineer to pinpoint where the problem is occurring on Verizon’s backend—until they do that, this simply isn’t fixable.

If you’re dealing with this issue, save yourself the time and frustration and go directly to Apple instead. Verizon clearly isn’t capable of addressing it.

Child Item