HI. I recently switched from Tmobile and was offered a $200 gift card. I cannot find any communication about how to get the gift card. The only things I have found from other posts are links that ask for a code. I did not receive a code. When I try to chat with someone, I get stuck in the virtual assistant loop. I am 100% regretting switching over from TMobile. I have had so many issues so far and this is just the latest. After having lots of set up issues because someone messed up my porting, I was told that activation fees would be waived. They are all still on my bill. On my order is says I have until the middle of June to redeem my gift card offer but it does not have information for how to do it. I have not received any emails either. This is a mess.