I ordered a new upgrade phone on April 28, I paid for 2 day shipping. Delivery date was supposed to be April 30. When will a new phone be shipped to me?
We had sent a Private Message to continue the discussion related to your equipment order issue. Because this is specific to an individual account, we will need to continue in Private Message to fully resolve the concern and review the order details in private. Please contact us if you still need support.
~Izzy
Hey there, in this situation I would suggest contacting Verizon for more assistance if you have not already done so. You can visit the attached link to call or chat with a customer service agent.
Support Link: https://www.verizon.com/support/contact-us/#mobile#mobileshop
Hello and thank you for bringing this concern to our attention. It's always our priority that you are provided with the best possible service. We can take a look at your order. Im sending you a PN so we can look into this further.
-Will
