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Customer service experience

faridnasirli

I've been trying to schedule a technician appointment for the past two days without success. I've spent 2-3 hours chatting with agents, who keep transferring me to new representatives. Now, I've been on hold for nearly 2 hours and haven't connected with customer service yet.

Comments

retiredphonedude

That's a common complaint with all carriers. See's customer service is a thing of the past.

SynthpopAddict

Are you calling the general customer service number, or the Fios tech support number?

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