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Getting Ready for your 4G LTE Motorola Xoom Upgrade

Before You Request the 4G LTE Upgrade

Step 1. Transfer all of your content

Step 2 (optional): Encrypt and reset your Xoom

Step 3. Pack and ship your Xoom to Motorola

For a detailed list of instructions (including Windows and Mac)

Click Here

Comments

RAMZAN

I can not understand. Why are they asking to update my device with 3Gto 4G because it is so 4G

laurend_vzw

Hey Ramzan, one of our support reps should be reaching out to you soon. Please bare with us as we get you some help! Thanks, L

laurend_vzw

Hey Ramzan, one of our support reps should be reaching out to you soon. Please bare with us as we get you some help! Thanks, L

unknown

Hello Ramzan, I can assist with questions on your Xoom upgrade. If you have already upgraded your device to 4G and received an email telling you to upgrade, you can disregard it. This is a general email sent to anyone that has a Xoom, letting you know that time is running out to complete the upgrade.

MarquiaF_VZW

RAMZAN

Thank you very much. I understood everything.

21stNow

lboogie852 wrote:
Hey Ramzan, one of our support reps should be reaching out to you soon. Please bare with us as we get you some help! Thanks, L

You want us to undress with you?!

Seriously, if I got the FedEx box back when this was first announced, can I use the same box and packing list, or do I need to request a new one because of the amount of time that has passed?

ronwarepctech

why do i need to send my device in for upgrade

unknown

You don't if it's 4G. If it's 3G, they had a free upgrade to 4G, but you may have missed it, I don't know.

verizonmoderator1

<This thread has been throughly discussed and will now be locked.>

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