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Upgrade Credit

I am able to have an upgrade as of yesterday, but I'm having a little trouble ordering on-line. I have a $50 credit, but I don't see it showing up in the shopping cart. Do I have to enter a code or something? I'm trying to order the Touch as it shows "Your Price" as $49.99 and with my $50 credit, it would end up being free. Is that correct?

Comments

NekoSaru

When ording online, My Price should already include your additional credit.

What phone are you looking at? I can check the normal 2yr price to your "My Price".

NekoSaru

Also, make sure you are logged into "My Account". Click on Upgrade Now withing My Account so that the correct prices show for your line.

kdw8880

Well i was actually looking at the Touch. When I go in to my phone it shows that I'm eligible for a new phone up to $50 (or a credit towards a higher priced phone), then I click on upgrade. The Touch lists the 2 year contract price as $169.99 and then a Promotional credit of $120.00, making the price now $49.99. I don't see the $50 credit for new every 2 anywhere - is it included in the promotional credit? It does say Final Price $49.99. This is all really confusing.

nmchileman

The $49.99 price includes your upgrade credit. The 2yr pricing right now for the Touch is $99.99 after a $70 MIR. So $169.99 - $70 MIR - $50 Credit= $49.99.

Problem solved.

kdw8880

Thank you. I wish they would break the credits a little more so you could really see that it's all included.

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