I tried to update my VZAccess Manager software and the installer crashes, and the installed VZAccess Manager application crashes. Since I was up for New Every Two, I've upgraded from a UMB150 to a MiFi 2200 in the hopes I wouldn't need to use VZAccess Manager, but that's not the case.
The installer crashes after the "Adding icon to Dock" screen: "Installer quit unexpectedly while using the InstallerHelperPlugin plugin".
PlugIn Path: /tmp/com.apple.installerGrEGSEt8/InstallerHelperPlugin.bundle/Contents/MacOS/InstallerHelperPlugin
PlugIn Identifier: com.smirthmicro.InstallerHelperPlugin
PlugIn Version: 4.0 (2.0)
Date/Time: 2010-06-03 12:57:05.309 -0400
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 908072 sec
Crashes Since Last Report: 45
Per-App Interval Since Last Report: 2589 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 0B9BA3C6-1917-4B59-8B49-5C413C884CD5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000039362e68
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x973ebc8f flockfile + 22
1 libSystem.B.dylib 0x97436caf feof + 44
2 ...micro.InstallerHelperPlugin 0x06997f2c 0x6993000 + 20268
3 ??? 0x3f203430 0 + 1059075120
Thread 1:
0 libSystem.B.dylib 0x973f4572 recvfrom$UNIX2003 + 10
1 com.apple.installframework 0x95abba8d do_log_udp_listen + 380
2 libSystem.B.dylib 0x973e4a19 _pthread_start + 345
3 libSystem.B.dylib 0x973e489e thread_start + 34
[Yes, it says "smirthmicro".]
When I click OK on that crash reporter and try to start the VZAccess Manager from the Dock, it also crashes immediately:
Process: VZAccess Manager [1932]
Path: /Applications/VZAccess Manager.app/Contents/MacOS/VZAccess Manager
Identifier: com.smithmicro.VZAccessManager
Version: 7.1.2 (7.1.2)
Code Type: X86 (Native)
Parent Process: launchd [321]
Date/Time: 2010-06-03 13:00:06.619 -0400
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 908252 sec
Crashes Since Last Report: 46
Per-App Crashes Since Last Report: 1
Anonymous UUID: 0B9BA3C6-1917-4B59-8B49-5C413C884CD5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000200a7265
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x200a7265 0 + 537555557
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x973ddb42 kevent + 10
1 libSystem.B.dylib 0x973de25c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x973dd719 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x973dd4be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x973dcf41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x973dcd86 start_wqthread + 30
Is there a way I can manually uninstall what it's done to start from a clean slate? One of the first times I installed this (before I got the MiFi 2200) I was able to fire up VZAM without it crashing, but only once. Sigh. Any hints?
