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Basic Voicemail making weird siren noise when dialed into

For some reason whenever I try to access my voicemail, it just makes a weird siren noise (sorta like a police siren) and never connects. Anyone who calls my phone and gets to my voicemail also hears this noise. I can successfully change the voicemail password via My Verizon, but still can't access the actual voicemail. This has been happening for over a year now, and I just recently upgraded my phone but the problem wasn't fixed. I forgot to mention this at the VZW store when I got the phone, so I am hoping someone here can help.

Both phones are just plain feature phones (current is a Samsung Gusto).

Any help is appreciated, thanks!

Comments

SuzyQ

Over a year? I would have been on it the first time it happened! But anyway, call customer service 800-922-0204 or *611 from your cell phone, and let them know that your voicemail is glitchy. It may be a simple fix.

You can also use YouMail - free - and bypass Verizon's VM service altogether.

LenaA_VZW

Thank you for the information SuzyQ. Sandoichi if this issue has not been resolved, please send me a private message with your name and mobile number. We will then contact you to resolve this issue with the voicemail.

Thank you,

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