MiFI 2200 troubleshootig

terriw

While traveling and using my access point yesterday, all of a sudden it went off.  No green light or any  color light-just black.  I plugged the charger in and up to a outlet but no light came on.  It's just dead. Anyone know what my problem is? Thanks for any kind of help.

ArnettH_VZW

Hello erriw,

 

I've had this problem quite a few times on my mifi 2200. Have you tried to do a reset on the device by pressing the button on the bottom? I've had success when pressing it. Of course this is in addition to verifying that the device is charged. If you are still having the issue after pressing the reset button, please reply so we can further assist.

 

Hope this helps...