Hello Kentinada! Sorry about the Network Extender. According to the manufacturer, the solid red light you see on GPS means that the internal antenna may not be able to detect a GPSsignal and installation ofthe external GPS antennamight be necessary. If you'd rather not try that first, I have some suggestions. If you haven't done so already, please try these steps:
Make sure that the Network Extender is correcly connected to the router. Disconnect the ethernet cable from the Network Extender to the router. Power cycle your Network Extender and your router, then reconnect the ethernet cable to the router.
Troubleshoot your router. Try connecting your Network Extender with a different ethernet port on your router. If possible, try the Network Extender with a different router.
If you've tried these steps and the issue isn't resolved, let me know.
We have a similar problem. We have all solid blue lights but after a couple of minutes talking, the person cannot hear us. We hear them fine but they say we're breaking up and suddenly we lose the ability to transmit.
We too have plugged, unplugged and will try the different port. We too need to find another carrier if we can't get signal out here.
Thank you to the community for the great information provided.
If the steps did not work, we would need to further troubleshoot the issue. Please send me a PM with the account number or mobile number and I will contact you.
Thank you,
Mine stopped working too and I have tried to call Verizon repeatedly, the wait time is 31 minutes. I cannot use my phone at home either. I did read on-line that I needed to get a new one if ywo lights were magenta, which they are, but can't get through to get one. Nice strike timing for everyone having a problem.
