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THIS IS A NIGHTMARE!

Ok....besides the issue of my vision problem and the update removing the black background with white text, I now am experiencing other problems.

1. My phone freezes constantly and I have to turn the power off and then power back up.
2. The buttons (?) On the bottom, menu, home, back,etc., do not light up and I constantly have to hold my phone under a light to get it to work. I cannot believe someone at Motorola didn't think "gee....maybe we should light those up whenever the screen is lit!"

3. I can no longer update my towers.

4. As long as I'm bi***ing.....I don't appreciate them adding more Apps that I don't want and cannot remove.

I have come to the conclusion that in order for anyone to work for Motorola you must NOT possess any common sense.

I have learned my lesson and will never, ever, ever allow a download again until it has been used by others for at least 6 months.

Thanks for allowing me to vent. Its Labor Day, I worked 12 hours, I'm frustrated, and now I'm going to bed and pray that the phone fairy comes and takes my phone and smashes it against the wall.

Goodnight.

Comments

Wildman

I really do understand where you are coming from but a number of your issues ciuld be software related, have you by chance tried a hard reset?

Cody21

Yea, I have to agree with Wildman. If you REALLY are having a rash of issues after getting GB, it would be worth your while to just bite the bullet and run teh Factory Reset procedure - do NOT automatically reinstall your APPS after the FR though. Start slow. Make sure the phone functions properly immediately after the FR. Then and only then reinstall your 3rd party apps - a few at a time and only the "must haves" for the time being. If you take this to the Verizon store or call tech Support, they will likely do this anyway in an attempt to address your issues.

PS - if you decide to do this, I would strongly suggest that you make a list of all your apps you installed - or use a "back up" manager APP. Make sure you read up on the proper way to do the FR and the impact on what happens with your phone.. I guess what I'm saying is don't just click on Factory Reset and hope for the best.

read this:

http://community.vzw.com/t5/DROID-X-by-Motorola/Factory-reset-the-what-why-and-how-for-Gingerbread/m-p/544836#M24742

.. and good luck ... oh, and Welcome to the forum .. :smileywink:

sallyshouse

Thank you for the replies. I guess I lose everything, right? If it resets, will it reset to GB or the version before the update? As you can tell I am not real savvy about all this. Thank you for telling me about writing down all the Apps, with hundred of thousands out there it would have been a nightmare to try and find the ones I use now. I think I will call CS and have them walk through the process with me so I don't screw it up.

Thank you everyone who monitor these forums and help those of us who aren't as tech savvy as you. Your time is appreciated!

Cody21

Yes, a FR will wipe your phone - if you tell it to Format/Wipe your SD Card during the process ... which I would suggest you do. If you have pics or other things on there, you should copy them off first before doing the Reset procedure.

PS - you *COULD* try doing the more benign CLEAR SYSTEM CACHE procedure first - just to see if it makes any difference to your problems. This procedure does not wipe out the apps or the data on your phone. But if this doesn't fix your issues, then FR is the final step.

Wiping cache partition- cures many ills and is better to start with this than a (gulp) full Factory Reset.

Power off
Power On Holding Home Key
When Andy with Exlamation Point Shows up Press BOTH Volume keys
Use Volume Keys to navigate to "wipe cache partition" and tap power button to select
Wait for it to finish and select reboot system

sallyshouse

OMG! I just realized that I have posted this in the Droid X Forum, I have a Droid 2! Is the procedure the same? Should I repost in the Droid 2 Forum?

Ginsberg

pretty much the motorola droid phones i found run about 99.9 % tthe same with settings

sallyshouse

Also....what happens to the Apps that I paid for? Do I have to repurchase?

Cody21

No - you won't have to repurchase. Android MARKET knows which ones you paid for... just re-download them.

Cody21

PS - not sure about the D2 ....

Wildman

MyBackup Pro can make backup and restore apps after reset painless...https://market.android.com/details?id=com.rerware.android.MyBackupPro&feature=search_result

Do not restore personal info from backup but MMS and SMS, all other personal settings can cause issues sometimes... But restoring all apps works well because you wont have to remember all apps installed...

Also remember that the apps bought will cshow in Market / Menu / Myapps.

keiffers

FR is not always the answer though - I did an FR a week ago and it didn't do anything but create a few new problems. The problems are not always with apps so an FR shouldn't be given as the answer to fixing things, as I have found while it might fix one problem it does create others....it actually made my radio problem worse to the point of completely dropping 3G whereas before the FR it was only going down to 1X......just wish people would see that the problems most users are having are not a result of an app, but rather the OS is still hosed to the point of continuously causing problems both new and old

sallyshouse

I don't mean to appear completely ignorant, but do I have a rooted phone? I don't even know what that means! That Backup Pro sounds like a good idea to me.

Now I must go because since the update my phone battery isn't even lasting 6 hours!!!!!!!!!!

This is going from bad to worse. Thanks again for all the help!

Cody21

If you just got the phone and didn't do anything special, you have a "normal" and non-rooted phone..

I don't know but if I were you - lacking tech 'skills" - I would just take it to a Verizon store and let the technicians do the FR for you ... but that's just my opinion. After the FR, you will have a LOT of re-setting up stuff to do. Basically it will restore your phone to the base phone with GB on it. All of your login profiles will have to be redone. just a thought.

B33

I would have to agree with Cody all the way Salley your best bet now is to have them at the store do a FR for you unless you'd wrather go the route of having Teck go thrue the Fr with you eather way this needs to done know i going to tell there still may be a few minor issues this happens with any OS build but for the most of it That FR will help a Bunch.

B33

keezy

I was so confused in your other post about why your status bar was a different color than mine! The fact that you have a Droid 2 instead of a Droid X makes sense now

Wildman

Cody21 wrote:
Wiping cache partition- cures many ills and is better to start with this than a (gulp) full Factory Reset.

Power off
Power On Holding Home Key
When Andy with Exlamation Point Shows up Press BOTH Volume keys
Use Volume Keys to navigate to "wipe cache partition" and tap power button to select
Wait for it to finish and select reboot system

You may want to try Codys suggestion before a reset and see if it helps because under some situations clearing cache works well..

mortb

Cody21 wrote:
PS - not sure about the D2 ....

The Droid X and the Droid 2 are like twins. Anything you can do with the Droid X you can do with the Droid 2. As far as the market goes, it's the same market for all the Droids, be it a Droid X or a Thunderbolt. Now, if you had an IPhone, they have a different market set-up.

Elitist_Jerk

keiffers wrote:
FR is not always the answer though - I did an FR a week ago and it didn't do anything but create a few new problems. The problems are not always with apps so an FR shouldn't be given as the answer to fixing things, as I have found while it might fix one problem it does create others....it actually made my radio problem worse to the point of completely dropping 3G whereas before the FR it was only going down to 1X......just wish people would see that the problems most users are having are not a result of an app, but rather the OS is still hosed to the point of continuously causing problems both new and old

FR fixes about 9 out of every 10 problems with android. it could be apps or software being corrupt. Also a lot of times people over look the sd card which can house corrupt data as well

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