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Cannot hear callers unless on speaker

Callers can hear me fine, doesn't matter if I'm making or receiving the call. Only thing that works is speaker phone.

I've checked my volume settings, turned off the phone & removed the battery for 10 mins, uninstalled applications.

Nothing seems to be fixing the problem. Please help, this is a huge inconvenience.

Comments

mortb

If you checked the volume level, it appears you may have a faulty speaker. I would suggest taking it to your local Verizon store and have them check it out.

Cody21

Was it working fine and just suddenly started doing this? Have you tried booting into SAFE MODE, just to test that it isn't a rogue 3rd party APP causing your issue?

AntonioC_VZW

Droid_X-ed_out wrote:
Callers can hear me fine, doesn't matter if I'm making or receiving the call. Only thing that works is speaker phone.

I've checked my volume settings, turned off the phone & removed the battery for 10 mins, uninstalled applications.

Nothing seems to be fixing the problem. Please help, this is a huge inconvenience.

Hi Droid_X-ed_out,

I understand your discontent; I would be frustrated if I could only use my phone with the speaker phone on. Our forum members made great suggestions (thanks!). Have you followed up on their recommendations?

As pointed out on a post, running your phone in Safe Mode will temporarily disables all applications that have been installed via the Android Market. Performing this troubleshooting step is necessary to determine whether a 3rd party application is the cause of an Operating System / Application issue.

If issue continues while running your phone in Safe Mode, a Factory Reset may resolve the audio issue outlined in your post. Please keep in mind that performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.

really_

I had the same issue, then uninstalled the app "Translate" and it solved the issue.

Staceyangl

Hello! I was having this same problem. I did a factory reset on my phone and it worked again perfectly! Unfortunately, it only lasted a few days... Now it is back to only working on speaker phone...I restarted the phone in safe mode and it still didnt work... Any suggestions? I would rather not reset my phone every few days...

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