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Data Feature

I have a samsung sway and am trying to add the $9.99 75mb feature to my phone and i keep getting this message:

We've detected that SFO1Name should be removed from your line of service. This is unrelated to your requested feature changes.

What does it mean and how to i fix it?

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EdW_VZW

Freddrick wrote:
I have a samsung sway and am trying to add the $9.99 75mb feature to my phone and i keep getting this message:

We've detected that SFO1Name should be removed from your line of service. This is unrelated to your requested feature changes.

What does it mean and how to i fix it?

Hi Freddrick,

From the message provided, it is meaning that a standard feature offered on your device is not allowing you to add the data plan unless the conflicting feature is removed currently on your line. If your still having the error, please send me a private message with your information for further assistance.

twills

I am having this same problem with my samsung reality.

zeroagent

I am having the same issue and I have no clue what to do.

unknown

It sounds like people having this error need to contact Verizon directly so they can resolve the conflict and set up your feature change.

I'd reccomend clicking on the "Contact Us" link at the top right of this page, or dialing *611 from your phone to ask for assistance.

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