OK, here is my story:
I had a fascinate that was having the known problem of not receiving phone calls. I called CS and they gave me a couple of choices of a certified like new phone. I choose the HTC Incredible 2. The problem is that the sound volume (even at the highest level) is so low and tinny that I never hear any phone calls come through and the speakerphone is horrible. If I slide the volume to halfway down and I can't hear anything!! At least with the fascinate I did get some calls that went through!! Did I get a bad phone?
Louise