30 day old Charge drops every call after 10-15 seconds. Local Verizon store admits the phone has a technical issues and agrees to sent a new phone. Two days later get a refurbished phone in the mail. After paying $300 on a new phone that's defective for 30 days Verizon says they will only provide a new phone for 14 days. You should receive a refurbished phone when the original phone is only 30 days old. The is very poor customer service/support. I do not recommend the Charge or Verizon.