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Samsung Continuum Battery dies in 3 hours with no use

So the last month or so my Continuum has been dying in 3 hours with zero use while in my pocket with the screen turned off. Yesterday I pulled the battery out (fully charged) and let it sit over night. I put it back in my phone and it had no charge. So it looks like the battery leaks power and is defective.

Does Verizon give free battery replacements or do I need to buy one from Samsung?

Comments

jayare

I would think, if the phone is less than 1 year old, Verizon would do that. I've had other phones in the past that have had differing battery issues, and as long as it's within the 1 year period, Verizon gives me a new one.

On the battery issue, for others, I've found that by turning my GPS off on my phone, I have been able to double or triple my time between charges. I work in a brick building, so it must have been trying to connect a lot without my knowledge. I read the title of this post and thought that might be what it was about, so thought others might as well. Hope this helps some.

unknown

Triplescrew That is definitely regrettable that you are having issues with your battery. I have had similar issues with my phone. Does your battery get hot when you are using the phone? Have you tried calibrating the battery? Which is to say you have let the battery charge up fully, and diminish to the point in which the phone powers off and then repeat this process 3 times? If you have calibrated the battery and are still having issues then you can get the battery replaced. You can give us a call at 800.922.0204 or visit your local Verizon Wireless store. I hope this helps. Thanks.

SammuelP_VZW

VZW Support

bluehalo

My phone does the same thing. I can turn my phone off with a full battery and turn it on a few hours later and the battery will be almost dead. It also gets extremely hot to the point where i cant use it. Its only gotten worse since the software update

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