I live in Kansas City Mo. and we have 4G at KCI and in the area around The Arrow Head stadium but no where else and I called Verizon to see why and i was told that by the end of 2012 everyone should have 4G up and running,then after that I was asked did i want to upgrade my second phone to a 4G headset why would I do that when I can't get 4G service through out the whole city...