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Samsung Gem

Why is the samsun gem discontinued? I look on the website, it isnt there I got in several Verizon sites it isnt there, they took it away. As a samsung gem owner I want help. I have problems with the phone and I dont think anyone will be able to help me. I need a new phone but I am only six months in my contract. The phone freezes and reboots itself and its an alright phone I just want something new and better than android.

(1) What can I do I am only six months in my contract and my phone acts up like once every two weeks it shuts down on its own and reboots itself

(2) I have kept up with the latest technology and I know that there are rumors saying that Verizon will have the Nokia Lumia 710 along with already having the htc trophy. I want a windows phone htc trophy or the 710 (if it comes out) or the Blackberry Torch 9850. Any OS besides android. How would I get any of these phones. The help is much appreciated.

Oh, if you dont know the samsung gem came out in may of 2011 and its specs are:

Android™ Eclair

Display

WQVGA
3.2” Display
Touch Screen

Camera3.2MP Camera

MemoryUp to a 16GB microSD™ CardBattery

Up to 300 hours Standby Time *
Up to 4.5 hours Talk Time*

Comments

Ann154

FYI the Samsung Gem was never sold by Verizon Wireless directly. The phone was only sold through third party retailers.

Is the phone acting like it is running out of internal memory space? Please be specific and hopefully the other customers including myselfcwho frequent this peer to peer forum can offer some assistance.

aarondevante895

I purchased it from Verizon directly and has the Verizon logo all over it I

know where I got it from..

aarondevante895

also the phone is just freezing and rebooting itself I don't know what the

problem is I know it's not the memory

Ann154

What was the address of the store that you purchased the phone at?

Ann154

Freezing and rebooting can also been an application conflict. Did load any new apps before the freezing and rebooting started? If so please, uninstall the most recently installed apps. Then slowly add back those same apps. Try an space them out to one app per day or two and test each one to see if the rebooting and freezing returns.

aarondevante895

I know its not apps also...its the phone period its old and I need a new

phone and I was also asking did anyone know how to receive a newer phone

such as the blackberry or the HTC trophy..

drstrangeballz

Don't waste your time. The bottom line is this phone should never have been released. It is a useless device that has given everyone who owns it serious problems. It is a real piece of garbage and the fact that Verizon locks the owners of this phone into a 2 year contract without the possibility of upgrade is a shame. I'm sure the phone has been discontinued because it is clearly a lemon. I'm stuck with it for two years as well. I love how Verizon addresses the problems this phone has with the usual diagnostic procedures: reboot, take the battery out, minimize your apps etc etc. as if they didn't know it was useless, and playing dumb. I've run the gamut on these "fixes." The bottom line is this phone is a bad product that should never have been released. Verizon should offer owners of this phone an opt-out and refresh the upgrade option, if they really cared about customer service. They should never offer an inferior product anyway which is what this phone is.

I got suckered into a 2 year contract with this phone through Verizon. You don't have to look far on the internet to see that other owners of this product are completely disappointed. If you are looking for a smartphone to increase productivity, look elsewhere. This phone always freezes, especially when you really need to use it. You have to pull the battery out many times a day because the phone overheats, sputters, and goes into fits. It can barely do the basics, that is make phone calls and text messages. I have been in situations where I can't make a call for over half an hour because I have to keep restarting this phone. The restart seems to take a minimum of 5 minutes each time. The touch screen often has a delayed reaction of over 15 seconds. This phone is a total sham, and I feel robbed having been suckered into using this piece of junk. Now I'm tied to it like a boat anchor and for months. At least a boat anchor is useful. The only use this thing has would be as a target, when you go to the pistol range.

Juanverde

yeah i know the feeling....

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