Bluetooth Call Quality

sncrotti

I used my car's bluetooth with my Droid X, and the call quality was great. People on the other end said it sounded crystal clear, and better than me just talking on the phone itself. I picked up a Razr, and now I'm cutting out and hard to understand on the other end. Is anyone else having this issue? I haven't been able to try a bluetooth headset yet, but I'm thinking I may need to take it back to the store and swap it for another one. I've messed with every setting I can think of and haven't been able to fix it. Also, this phone doesn't seem to automatically connect as well as the X did.

JohnB_VZW

The call quality is very important when making and receiving calls and I'm here to help.

 

There are no reported known issues with the audio or Bluetooth on the Motorola Droid Razr. Have you tried adjusting the volume level? If set too high it can cause echoing or even sound like the call is cutting in and out. 

 

If after adjusting the speaker volume you are still having issues we may need to replace your phone. If you purchased at a VZW store I suggest taking it back to the store to exchange if it has been less then 14 days since you purchased the phone. If it has been more than 14 days then you can send me a private message and I'll be more than happy to further assist you. Please include your name and mobile number.