I have just gotten off the phone with their Corporate folks as they were not to impressed with me for filing a complaint with the FCC because of my coverage or should I say lack there of. From what she told me after all the legal mubo jumbo was that the coverage map which was not so well done is only a maybe for coverage as their are 3 little fine print exclusions on the WEB.
I conveyed to her that if you tell me I have 4g and 3g and I move my phone on my nightstand 1 inch either way I loose the 4g. If I move it the other way I lose 3g and the phone locks up till I go into airplane mode and and back out. According to her I am on the fringe of the signals and they are sharing their signal with anouther carrier. In other words tough roller skates. And then to have the audasity to charge me an extra $30.00 to change out the old home phone connect for the newer one that you can get an extended antenea for. Get rid of theold inventory and charge for the upgrade or switch and bait. I urge everyone to file with the FCC individually and hold Verizon to task, I told her I would continue to persue this with the FCC till my area was fixed.
I have a Rezound that is stock. Plus for some reason when I tried to log back into this site I have to unlock my Account as it had been locked for some reason. Wonder who would have done such a thing to me especially after a phone call from Verizon Corporate. ( HUMMMM )
