PC5750 won't wake up from Sleep

Portus

I have a D820 Dell with a PC5750 card and it will not wake up from sleep.

If I reboot the computer it works fine ( running XP) , as soon as I put the computer to sleep it will not find the card unless I reboot?

I used this card in a Dell 420 for years without this problem?

Thanks

Port

Verizon_Support

Hi Portus!



It must really be annoying to keep having to reboot your PC in order for it to recognize the card after putting the PC to sleep! I'd like to help. Your post mentions that the card worked in a different Dell for years before you ran into this issue. Is there a way you can try the card with the Dell 420 to see if it still works with no problem? This allows us to pinpoint the issue. If the card works with the Dell 420 after having the issue with the D820 Dell, we can determine that the 5750 is not malfunctioning.



Please try this and post back with your results. Thanks!



Christina B

VZW Support

Follow us on Twitter @VZWSupport