my is not working no apps available can not even shut it down to reset
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Message was edited by: Verizon Moderator
Try holding the down volume and power buttons at the same time for 30 seconds...it worked for me!
touch screen not working will not respond to touch
I had the SAME problem, and the suggestion given by atlantakathy solved it. THANKS!!!
Hi, lauraston12-I'm so sorry to learn the device is not working properly for you! The suggestion from @atlantakathy is a great quick fix for your concern. Did that resolve the issue? Please keep us posted.Thanks,AdamE_VZWFollow us on Twitter @VZWSupport
held power button and volume @same time it is working thanks
