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Maxx wont let me add a corporate email account

When I go to activate my corporate e-mail it asks for my email address and password. I input them and press next. It fails the add process but never allows me to do a manual configuration?

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SallyC

wln wrote:
When I go to activate my corporate e-mail it asks for my email address and password. I input them and press next. It fails the add process but never allows me to do a manual configuration?

I confess I am ignorant of this process as I've never had to do it. But this FAQ on setting up and customizing a corporate exchange account looks like it could contain some helpful info. I hope it works! Good luck.

B33

I found were to find it on the Razr but as for setting it up since i don't have one for my self it's hard to explain how to Do it: have you looked over the PDF manual on your Phone or Contacted C.S. for help on setting it Up. Let me look at the PDF manual to see what i can find.

Boy my fingers are busy this Morning Woo! Give this a try an see if this helps: Just clink on the Link i provided & let us Know if it Worked.B33 Here's the Link:

http://www.motorola.com/Support/US-EN/Support-Homepage/Android-Support/Microsoft+Exchange+Email

Here's the link to get the Tutorial Guide to show how to Add Corporate Email..

http://www.motorola.com/staticfiles/Support/Experiences/Android_Support/_Images/Static_files/Microsoft-Exchange-Email.pdf

B33

I thought i would put the instruction to Corporate Email for others that need the Help to Set it Up: Here are those Instructions

Setting up Microsoft® Exchange Email

If you did not set up an Exchange Server email account, follow the steps in this section to set up an account now. Work with your Corporate IT department to gather the following info:

Mail server address
Domain name
Whether your company or email provider requires an encrypted (SSL) connection to the mail server
Your username and password

Note: The Exchange Server settings are case sensitive. Be sure to enter uppercase and lowercase letters properly.

From the Applications Menu, Touch Email.
Type in your email address and password. Check the box only if you want this to be your default email account. Touch Next.
Touch Exchange Account.
Enter your Exchange Server information and Touch Next. Note: Do not select "Accept all SSL certificates" unless instructed by your IT admin.
Your phone will check the incoming server settings.
If everything is correct the Account Options screen will appear allowing you to customize your account settings.
Finally, you will be asked to name this account and enter the name that will be displayed on outgoing messages. Touch Done when complete.

Note: If you are able to successfully connect an Exchange account on your phone, but your email and contacts are not syncing with your device, your company may have a security policy that prevents syncing. Click here for further troubleshooting instructions.

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