Sally no I always send pics by message to both phone contacts and email addresses not send email. I click on pic and then share and pic messaging and then I bring up contacts and on other phones I have complete phone book with phone numbers and email addresses and I send to both. Hope you got me this time, I understand it's hard trying to tell you by writing but i thank you for your time with with me. Hopefully we can figure it out with your help as VZW cant!