SD Card trouble

globug

I just got the Pantech Breakout and the SD card went. the store replaced it and it erased all of "My Sounds" that came with the phone, wth? the ph isn't even 30 days old. This am it had Jan 8 1980 and was off 2 hrs by the time.  Don't get it.  URGH!!! anoyone else have this happen?

Verizon_Support

Good Afternoon globug,



That definitely sounds like strange behavior from your Pantech Breakout. The SD card should not cause the phone to erase the preloaded sounds.



I recommend removing the memory card and running in safe mode for a while to determine if apps may be causing the issue.



http://bit.ly/H1qZUU



If the problem continues, please complete a hard reset on the device.



http://bit.ly/vsVNHg



I hope this information is helpful.



Sincerely,



JonathanK_VZW

VZW Support

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