Child Item

Site Totals

61396 Questions Answered 269 Categories

Connecting to computer

According to the manual when I plug my phone into my computer I should see that little squiggle thing indicating that they are connected. But the only thing the phone does is charge. The phone is not being recognized by my computer and that makes it a little difficult to transfer music. Doesn't work with the moto crap either. Please help!!!

Comments

Ann154

There should be a section of the manual that talks about the default computer connection. Yours is set to "charge only". You can change it by pulling down the notification window and touching the connection mode to change it to "mass storage device" or mount as disk drive".

You can also change the default connection mode in the settings. I am not sure where it is located in your phone.

KellyArens

Ok so here is where I am at....I rebooted the phone as Tidbits suggested, uninstalled the drivers from my computer, reinstalled and then rebooted that as well. Still no go. The computer will not recognize the phone or the phone won't recognize the computer..not really sure which at this point. As I stated yesterday at 9:36 pm, before most of this conversation was deleted, there is nothing in the notificaiton bar or window to let me click on anything or change anything. The only thing the phone will do is charge from the cable. I can not find anything in the settings or the manual that talks about changing the default computer connection. Sooooo here I am again needing help from someone that actually reads what I post before answering.

Tidbits

Walk into a Verizon store and have them try it on their computer. If it does not work then they should be able to give you a replacement.

B33

Tidbits to install the Drivers The setting has to be set on Windows Media Doesn't it or does it have to be set on something Els. The settings are as Followed PC Mode , Windows Media Sync ,USB Mass Storage , An Charge Only . It's been a while since i done one of these got to brush up on my Phone Academics Ha Ha! B33

Child Item