ohhhh how do I get back to being able to click on the phone icon main screen and go to dial pad???
Hi Richard Miller!
Thank you for your post! I will need a little more information before I give you some steps. When you click on the Phone Icon does the dial pad not appear? What happens when you click on the Phone Icon?
Let us know so we can get you up and running!
Katie H
VZW Support
Follow us @VZWSupport
Hello
When I click on the phone icon on the home screen, the call log appears....
Hi Richard Miller:
Thanks for following up! Did it always do this? When you press the phone icon, it gives the phone functions, and one of them is the call log. Now the call log may appear by default if you have a missed call that hasn't been addressed. Other than that, you should be able to just press "Dial Pad" at the top to get to the dial pad manually. To exit, you can press the home key. Pressing the phone icon again should bring you back to where you left off (dial pad) as long as you've addressed any missed calls in the call log.
If that doesn't work, and you think there's a glitch, you can try pulling the battery and retesting. If that's unsuccessful, you can clear the cache of the dialer app. To do this, go to settings> applications> manage applications> all> dialer/dialer storage> clear cache/clear data/force stop. Warning: This may erase your call history/log.
Please give those steps a try. If that doesn't help, please give more details to your problem. We may not be on the same page yet.
Thanks,
MikeS_VZW
Follow us on Twitter @VZWSupport
Have you tried replacing the shortcut with the dialer link from the app tray. I'm not familiar with the device enough to know for sure but usually you can press and hold on the icon and change the key to another app, from this menu select dialer.
ohhhh how do I get back to being able to click on the phone icon main screen and go to dial pad???
