After only 6 months, the screen cracked and now the earpice is not working.'
Did you have insurance to use to get a replacement?
Yes, we have insurance, but it will cost almost $100 and we would only recieve another casio gzone commando. Why would we want another bad phone...
Exactly how did it break?
That is how insurance works. You don't get to choose whatever phone you want..You pay for a refurb of the device you had
Not sure why you said it is a bad phone though, maybe explain that part a little more and the forums can help you
Started in December with small crack, for no reason, then it spider webbed. Same thing happened to another friends phone. Maybe it is because it is 9,000 feet up and days of below freezing temps.
Now the earpiece doesn't work. Have to use speakerphone
You must not have seen original post. We do not want another gzone commando if the screen cracks for no reason. Friends phone did the same. We are at 9,000 feet and many days of below freezing temps. My previous HTC Droid never cracked. Battery life was very short