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Force Close

tamba081967

Uuugh!!! Tried download a game, and it was taking to long, therefore, I canceled download. Ever since then, everytime I try to do anything, (phone, contacts, messageing, or Apps) my phone vibrates and a "Sorry!" message pops up, "The process com.sec.android.app,twlauncher has stopped unexpectedly. Please try again." click "Force close" I have done this a 100 times!!! But it keeps popping up!! I was, however, I was able to get to the Active applications menu and cleared every thing out of it. I cleared all memory under RAM management and uninstalled all apps. However, it continues to happen, no matter what I try to open, even the camera. Could you please help, very frustrated. Thankyou, Tammy

>Removed posters last name<

Message was edited by: Verizon Moderator

Comments

mortb

Have you tried removing the battery for about a minute and then restarting?

budone

You dont mention which device you have. Try placing it in Safe Mode. If that stops it. See if you can transfer pix and such to your PC. You most likely will need to do a master reset which wipes the device.

jennyandcorey

I have the Samsung Continuum and I'm having the same problem. I haven't tried to download anything recently, phone was fine when I went to bed last night, this morning it's going crazy. Was looking like I had any number of games open, but as I hit the back button to leave each one, another one would pop up. Now, no matter what I do, I get an error that says: the process com.sec.android.app.twlauncher has stopped unexpectedly. Please try again. Every time I do the force close, nothing on my home screen shows up, the phone vibrates twice and then the error message pops up again. I haven't been able to get to task manager to try and see if there are things that need to be closed that way. I have tried shutting down my phone, and also removing the battery. Neither has worked. Please help, as of right now I have a worthless phone!!

unknown

tamba081967,

Good morning! I know this must be causing frustration for you! What I recommend first like suggested, is to enable 'Safe Mode' on the phone. You can get the steps for this by going to www.vzw.com/support and entering the make/model of your phone with 'safe mode' included in the search. That will be an easy way to determine if an application is causing these force close problems, as 99% of the time it is. Another step that may be necessary to take is a hard reset. You can find those steps, by using the above link and searching your make/model of device along with 'hard reset' in the field.

I hope that helps, please post further progress so I and the community can assist further.

Thank you,

AdamE_VZW

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