I need/want answers to how to STOP being treated (for the most part, there ARE exceptions). If needed how to end my contract without going through the ringer and see what other "actions" others are doing.
Thank you.
this is a peer to peer forum where customers can offer up help to other customers. as far as ending your contract.....you can pay an early termination fee and get out of it.
AZSALUKI,
But, they continue to tell me that i need to pay the fee, because I signed a "contract". Over the past couple of years, they have replaced phone after phone, etc. and only said sorry. In fact, I just got off the phone with them, and their offer was to ship me out another phone. That is the problem. So, THEY in fact have NOT fulfilled THEIR end of the contract. Thus, I should be able to leave WITHOUT paying them..... Correct?
Onceagain, I am looking to "the group" as to how "we" are going to handle the problem.
Oh, by the way, I did offer up another solution for them this morning. Have a person from the store come to my location (all of 2 miles), and they said "no". So, they are NOT working with me.
So, please enlighten me.
I guess the first question would be what issue you are having and what part Verizon supposedly hasn't fulfilled. Unfortunately they don't guarantee service nor that your phone won't have issues.
Where to begin? I'm on like my fourth phone and accesories. UCAN just got back to me saying I'm stuck also. Just gets me bad that everyone talks without action.
I guess I'll pay the fee and move on to a pre-paid again.
