Good Evening,
I am tired of being told that someone will get back to me on this issue (both by Samsung and Verizon). Ive spoken with at lesat 8 techs over that last 3 weeks and no one is able to resolve the issue. At this time when I call there must be a note that tells who ever answers, to tell me that a manager/supervisor will call me back.
This is my 5th SGN and as much as im devoted to this phone, im really regretting staying with Verizon. When ever I my phone plays a notification this above mentioned process crashes and it gives me the options of waiting or killing it. When I kill it the phone basically reboots (google word comes up and flashing colored boot screen displays). I have factory reset several times and right now I am still on a factory reset from a few days ago (last time i called verizon). I havent installed any apps, no email setup. So basically my smart phone right now is a dumb phone
I have direct emails to 2 techs but now they are not responding at all, I cant seem to get any help from anyone at verizon tech or management.
The reason for this post is I hoping someone else may have had this issue and if not I hope someone from Verizon will see this and help some how.
Paul
