I bought a Nexus on Ebay a week ago. Luckily, it was open enrollment for Assurion insurance, because I ended up needing to replace it.
Not that I'm convinced it was the phone, mind you...I got a fresh sim card from the Verizon Store, got great signal and call clarity. About a hundred yards from the store, my phone signal disappeared...I still had DATA, but no ability to make or receive calls.
Full Service restored when I got close to the Verizon store again, but I requested a new sim anyway, just to be safe. Everything worked, left the store, and LOST PHONE SIGNAL AGAIN. AGAIN, I had perfect 4G data, just no phone. And AGAIN, when I returned to the store, the phone service returned.
The people at the store got fed up with trying to fix it, and washed their hands with it. "You didn't buy it here." was basically their approach. BUT, I was offered to insure the phone and have it replaced for free as a software defect.
I STILL maintain that a defect with the phone would NOT show a preference for proximity to a Verizon corporate store. lol But anyway...
My replacement has arrived. I've had it roughly 36 hours. It works GREAT, but charges at a snail's pace. No matter what charger I use, it only charges about 3% per HOUR.
The only way I have kept it going is that I have two batteries...while I am sapping one, I am charging the other (with good time, btw) on an external charger. This makes me think it's not the batteries but the phone.
I am very tired of sending out for a new replacement phone and having it not work...any ideas?
