Phone will not charge to 100%

mcclainkb

Last night I plugged my phone is as usual, but when I woke this morning, it had turned itself off due to low battery and was only charged to 70%. I made sure the cord had a good connection to the wall and the the phone, and everything looked good.

In the hour it took to get ready it charged an additional 10% (80% total). However, that's where it stopped. I've had it plugged in at work for 2.5 hours now and it is still "charging" and still at 80%. Percentage is not going down, or up. It does say it's charging.

I've tried 3 different chargers, and multiple outlets.

My Razr has a built in battery so I can't replace the battery without replacing the phone. Any ideas of how to fix it?

ejf74

I had the same issue with my original razr maxx after having it for almost a year.  I'm unable to say with 100% certainty that it was either the cord itself or the charging port in the phone.  Prior to that happening I'd notice if I moved it around while charging it would go from charging to not charging and it seemed the cord had to be in a certain position to be able to charge the phone.

Mine did the same thing yours is doing now.  What I did was lay the device on a flat surface with the cord plugged in and the phone on (I always charged it while off for maximum performance).  If this doesn't work, you may want to try a new charger and if that still doesn't work then the charging port has gone bad.  I had insurance so all I did was send the phone into the 3rd party insurance place after they sent me a new device.  That's the best I can recommend.