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cannot send picture text from iPhone to android phones

I have the same issue. My husband and I are both on Verizon. I have an iPhone 4S and he has a Galaxy S3. Very rarely can he receive photos I send via text message. He gets the text but not the pictureni send at the same time. It is very frustrating. We had more reliable service when I was on Verizon and he was on AT&T. Any suggestions would be great on how to solve this. Should we both try updating our phones w/ the *228?

Comments

surfdude001

Hello ARodieck!

Please have your iPhone 4S ready to begin a short process that will get your picture messages sending once again! :smileyhappy:

1) Dial *228

2) Await for the prompt and press 2

3) Turn your iPhone off completely and turn it back on

After these short steps are completed, try sending the picture message once again.

Hope this helps :smileyhappy:

-Anthony

ARodieck

We both updated our phones using the *228 and still have the same results. We were experimenting w/ it and saw a pattern. If I write text and then attach a photo before sending, the words come thru but no picture. It just says MMS instead of the photo. If I send a photo by itself or attach a photo then follow it with text (hit 'send' once to send both), the words and the photo come thru. Any reason for the difference or a way to fix it?

Verizon_Support

@ARodieck

I see how this can become very frustrating for you! I would love to help. Please check for an application called "ONAVO" and uninstall http://bit.ly/TaKNYe. Then, go into Settings > General and remove a profile for ONAVO. This profile will be listed near the bottom of the list between Accessibility and Reset. Once you click on the profile there is a delete option. Let me know how this works out for you.

AnthonyTa_VZW

VZW Support

Follow us on Twitter @VZWSupport

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