Can't use data internet
No 4g (or 3g) service unless there 's wifi
Can't send and receive MMS
My Verizon app not updating
i want to at least know that a factory reset will fix these before I even try
You might want to try a system cache clear first; it shouldn't erase any of your data:
Power down phone
Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate to 'Recovery', use volume up to select
Should see screen with triangle and exclamation point next to an Android
Press volume up/down simultaneously to go into system recovery
Use volume rocker to navigate to 'wipe cache' and use power button to select
Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select
Nope, didn't fix anything... thanks though.
Another thing you can try is: turn off your phone, remove your SIM card, then wait a few minutes. Reinstall the SIM card, then power the phone back on and let it reconnect to Verizon's network.
Still the same...