how to remove anti pass code lock

RABAIL

hi

my phone has now anti pass code lock. When i try to turn on the phone, there is a voice activated. And there is a passcode screen, but it does not seem to accept my passcode. It doesnt even say that i entered wrong code or anything. It just says aloud the number i am entering. Also, my phone is not sync with i-tunes or anything. Kindly help me out

Verizon_Support

Hello RABAIL,  Let's give you back the key to unlock your phone!  Have you tried a soft reset of the device by holding the Power and Home keys until the device restarts?  If this was not successful I may suggest restoring the device through iTunes back to the factory settings.  Here is a link to complete a restore:  http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=39607  Please keep me updated on the status as I would be happy to help further. 



Thank you,



YaleK_VZW

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