Emergency Mode -

ronandrosi

We just "upgraded" to the Droid, and it was working fine and I was even thinking maybe I DID need a smart phone. Now it seems to be locked into a situation where I can only make emergency calls. We are about to leave on a cross country trip and not having a phone is going to make me go crazy. Can anyone help me get this thing unlocked?

>Profanity removed<

Message was edited by: Verizon Moderator

B33

Try this:  see if this Works

Power down for 5 min.  Then power back up.  Did this fix it?

If not, go into menu>>>settings>>>about phone>>>status.  What does it say under "service state?"  It should say "in service."

• If not in service, then it means your phone is not registered on the VZN network.

You can try to rectify this from your device by updating your profile. 

• Go into menu>>>setttings>>>about phone>>>system updates>>>update profile

If this does not work, then you will have to call in to VZN to fix this.

Let us know if any of these steps resolve your issue, and if so, which step worked.