My Droid Raxr Maxx worked for about a year. Then the screen just flashed and it would no longer power on. Sent it back. Didn't hear anything, although was told I'd be called. Called Verizon, was told it was "water damage" and they had pictures to prove it. Total manure, there was NO corrosion anywhere when I sent it in. They admitted the screen was bad and also admitted that the "water sensor" had NOT been tripped and the screen issue was not due to water damage. They sent a refurb, denied insurance and billed me $300.00. The refurb phone doesn't work. It randomly dials numbers from my phone bank, while sitting unattended on the table. It also loads VERY slowly, even though the 4G indicator is on. It also randomly opens and closes screens, opens the text screen, overheats, swype doesn't work and calls break up. Ve.rizon has told me, today that they are "sorry" and are willing to send me another refurb, but I still have to pay the three hundred. When I bought the original two phones, I only paid half that for both of them; I was told that I was a great customer, and a loyal one, so I was given a great deal. Verizon is uninterested in making me happy since I refuse to pay three hundred dollars for a phone that doesn't work. I wonder how many others on these boards have had the same problems. As I have searched the web, I have found that hundreds of people are having the same problems I am.
