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Call waiting not working

Within the last 2 days my call waiting is not working on my iPhone 4S. I am talking on the phone (rare these days, I know) and the chime sound comes in that someone else is calling me. I look at the screen and nothing is displayed and the toggle (switch) button to answer the other line does not display. The calls where from contacts that I have on my phone. I checked My Features online at my Verizon and it is still listed as a feature for my line. (I just switched to Shared plan From Grandfathered Unlimited two days before this problem started.

Any suggestions?

Comments

unknown

call *73 from you phone wait for two beeps and your problem will be fixed

Verizon_Support

Hey clars!

This is definitely an odd situation considering you've got the call waiting feature attached to your line yet your screen is not acting like it. Well, I say we jump into the deep end and get this fixed ASAP.

To start, have you tried simply turning off your phone and then back on? Sometimes a simple power cycle will resync your device with our network so as to fix certain issues. Another thing you may wish to try is updating your roaming capabilities by dialing *228, choosing option 2, and then restart your phone. Call waiting is a feature that is available specifically while on our network. I hope to hear back with results so we can go further if necessary.

EvanO_VZW

Follow us on Twitter @VZWSupport

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