Not showing recent calls, and privacy settings

emilydoanne

Im so confused. All of a sudden, my iphone 4 is glitching. Here are the problems
1)its not showing my recent or missed calls at all, unless a voice mail is left
2) in the privacy settings, its not allowing me to allow apps access to my photos

3)my photo apps (including instagram) wont open

I tried doing a hard reset on the phone, and that didnt work. I also tried removing the apps and restoring them in itunes and that didnt work either.

HELP!!

Verizon_Support

Hello emilydoanne,



Oh No! I'm extremely sorry to learn that you're having issues with your wireless device. I understand the importance of having consistent access to your device at all times. I want to make sure we work on a resolution right away. I do appreciate you completing a hard reset on the device. When this process was completed, how did you do this? Have you plugged your device into iTunes to process a full factory restore? Have you taken your device into a local Apple or VZW store for a hands on evaluation? Please keep us posted, thanks!



MatthewS_VZW

VZW Support

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