iPhone 4 8GB Power Button Hard To Push

hxrsmurf

Hi,

My phone has been in the case since day one. Only been dropped twice. But, just a few days ago the power button is stuck and is hard to push down. Would I be able to add warranty or get a replacement phone? Or will I have to just buy a new phone even though I just upgraded in February 2013?

Thanks,

Kevin

Verizon_Support

Hi hxrsmurf,



Oh No! I'm very sorry to learn that you're having issues with your wireless device. When it comes to button functionality, this does usually relate to physical damage. We would be happy to evaluate the device for a possible replacement based upon findings of a hands on evaluation. To proceed, I recommend visiting your local Apple or VZW Store for further assistance. Please keep us posted if we can be of any additional help, thanks!



MatthewS_VZW

VZW Support

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